xptracker | JC John Sese Cuneta

Community Moderator

C.IM

Oct 2023 - Present

I am a community moderator of one of the largest fediverse social network instance/server powered by Mastodon software.

Customer Support Representative

WitHelp Technology Corporation

Jun 2023 - Sep 2023

Community moderator

firefish.social

Apr 2023 - Jan 2024

I assist in moderating the community of firefish.social (f. calckey.social), the flagship server of the fediverse software project Firefish. Firefish (f. Calckey) is a decentralised and federated social network platform connected with the web standard ActivityPub protocol.
> https://firefish.social This is a voluntary work.

Technical Support

TopData Global IT Solutions

Apr 2021 - May 2021

Administrator & Webmaster

YourOnly.One

Jan 2021 - Present

My official website, hub, and blogs.

Online Service

Yelosan Publishing

Jul 2020 - Present

Are you looking for a content writer? Or perhaps you want to create a documentation for your business processes or project? Yelosan Publishing is here to work with you every step of the way and help achieve your goals.
Yelosan Publishing is a service provided by Yahuhanan Yukia Sese Cuneta. He was employed as a content officer, a ghost writer, and press release editor during his employment years in addition to being a part-time blogger. He was also involved in developing various documentation projects and building of online communities.
Yuki also offers event coverage as well as translation services—from English to Filipino to Baybayin. He aims to give you the highest quality of service rarely found anywhere.
Website: https://yelosan.youronly.one

Wiki Administrator / Sysop

Curse, Inc.

May 2017 - Sep 2020

Wiki Admin for the Official Swordsman Online Wiki: http://swordsman.gamepedia.com What is a Wiki Admin: [1] http://help.gamepedia.com/Gamepedia_Help_Wiki:Administrators [2] http://help.gamepedia.com/Roles
This is a voluntary job.

Customer Service Representative

SPi Global

Mar 2017 - Sep 2017

We handled Copyright license requests and technical troubleshooting for researchers, professionals, and students through email, chat, and calls (inbound and outbound).

Customer & Game Support

ELITE GLOBAL SOURCING LLC

May 2016 - Feb 2017

Uptime monitoring of multiple online and mobile games; gathering of community feedback; and responding to customer inquiries through email and social media channels.

Administrator & Webmaster

Love & Relationship

Feb 2016 - Aug 2020

A blog about love and relationships.

Administrator & Webmaster

Adorable & Beautiful

Jan 2015 - Aug 2020

A blog about fashion and beautiful places.

Wiki Guardian

Curse, Inc.

Jun 2014 - May 2017

Wiki Guardian for the Official Swordsman Online Wiki: http://swordsman.gamepedia.com What is a Wiki Guardian: [1] http://help.gamepedia.com/Gamepedia_Help_Wiki:Wiki_guardian [2] http://help.gamepedia.com/Roles
This is a voluntary job.

Subject Matter Expert

TELUS International Philippines

Jan 2014 - Sep 2015

I assisted my peers in providing the correct resolution to customer inquiries; and developed our local knowledge base.

Customer Service Representative

TELUS International Philippines

Oct 2013 - Sep 2015

Addressed customer issues through email and chat, from game related inquiries to purchases, for multiple products.

Program Committee

JESUS CHRIST To God Be The Glory Church International, Inc.

Apr 2013 - Dec 2013

Game Support Agent (Community Forums)

netGames Inc., / Level Up! BPO

Aug 2010 - Jan 2013

It was our job to ensure the community forums are clean and civil for various games. We also investigated hack and cheating reports thoroughly, with solid documentation to justify an account’s permanent ban. Uptime monitoring of multiple games and catching bots and spammers, were also part of our daily tasks.

Web Developer - Soul Processor ministry

JESUS CHRIST To God Be The Glory Church International, Inc.

Sep 2009 - Dec 2011

Deployed the first website of To God Be The Glory Church International, and managed the church’s social media accounts. I was also a member of the ‘Soul Processor Ministry’.

Assistant Leader - Ink Portal ministry

JESUS CHRIST To God Be The Glory Church International, Inc.

Sep 2009 - Dec 2011

The content development team of Jesus Christ To God Be The Glory Church International.

Member

Ubuntu Philippines

Jan 2008 - Present

Contributor and Webmaster

Asia's Perfect 10

Oct 2007 - Dec 2014

Developed the first website of Asia’s Perfect 10, an ASEAN Citizen blog promoting cooperation and cultural exchange between ASEAN peoples.

Web Content Officer

Asian Media Development Group

Mar 2007 - Jul 2008

I designed the website and developed the content for our products; and handled the backend and management of our community forums. I was also involved in preparing our community events and guiding our game masters on running in-game events.

Game Tester

Digital Media Exchange

Jul 2005 - Oct 2006

Tested potential new games we can introduce in the local, or regional, market.

Community Manager

Digital Media Exchange

Jan 2005 - Jun 2005

I administered and moderated our community forums for various games, and prepared in-game and offline community events.

Competitive Intelligence Analyst

Digital Media Exchange

Nov 2004 - Oct 2006

Keeping the company up-to-date about the competition, and interpreting our data for use in our business and marketing strategies.

Forum Administrator

Digital Media Exchange

Sep 2004 - Oct 2006

I handled and managed the overall management of our community forums (backend, frontend, and the community).

Administrator, Webmaster, and Community Manager

PhilGaming.Community

Sep 2004 - Mar 2007

The PhilGaming.Community was a gaming website and online forums which catered to the emerging Philippine online gaming industry. It was powered by Xaraya CMS (a fork of PostNuke CMS) which gave us the ability to easily provide the latest news, game updates, and community articles. The community forums ran on Invision Power Board, and we were one of the first gaming website and community which ran on IPB. This eventually led to local gaming companies to migrate to the same forum software.

GameMaster

Digital Media Exchange

May 2004 - Dec 2004

Acted as the in-game police and customer support for our online games.

Research

Digital Media Exchange

May 2004 - Oct 2006

I did research on potential products we can publish in the Philippines, while providing competitive analysis of the local market.

Bug Tester

Digital Media Exchange

Apr 2004 - Dec 2004

Documented and tested the reported bugs and coordinated with the developers in Korea for fixes and deployment.

Administrator & Webmaster

Tomes of Knowledge

Dec 2003 - Aug 2020

A personal website and blog.

Administrator & Webmaster

gameshogun

Dec 2003 - Aug 2020

A gaming blog.

Bug Tester

Level Up Incorporated

Sep 2003 - May 2004

I researched various ways on how our customers were cheating in the game, and met with players—incognito—to gather more information. I also documented and tested reported bugs, and coordinated with the developers in Korea in fixing these in the Philippine version of their MMORPG.

GameMaster

Level Up Incorporated

Jun 2003 - May 2004

In addition, I pioneered and developed how to spot an automated character and how to establish a solid report to back up the reason for a permanent ban. I also laid down the first guidelines and rules for a Game Master and an MMORPG in the Philippines.

Lord el' Lei (Lord of the Light)

Holy Order of the Light

Jan 2003 - Aug 2006

Founder and leader of the non-profit community / social organization for gamers. Guided our members to become responsible gamers.

Level Designer and Game Master

Ansalon MUD

Jan 1998 - Jun 2000

I was a voluntary level designer and game master for the online text-based game ‘Ansalon’.

Community Manager

Webrings and mailing lists/groups

Jan 1998 - Jan 2007

During these years, I was also active in managing webrings and mailing lists/groups. There were many large webrings and mailing lists which were transferred to me, or I took over after the account of the original owners expired. Where needed, I established new guidelines, assigned new moderators, and developed programs to revitalise these communities.

Administrator, Webmaster, and Community Manager

Laibcoms.Community

Jan 1998 - Mar 2007

The Laibcoms.Community was an online community forums visited by English-speaking individuals from Asia and the rest of the world. There were sections for anime, gaming, life, movies, and books, to mention a few.

JC John Sese Cuneta

Experience 37

Community Moderator

Customer Support Representative

Community moderator

Technical Support

Administrator & Webmaster

Online Service

Wiki Administrator / Sysop

Customer Service Representative

Customer & Game Support

Administrator & Webmaster

Administrator & Webmaster

Wiki Guardian

Subject Matter Expert

Customer Service Representative

Program Committee

Game Support Agent (Community Forums)

Web Developer - Soul Processor ministry

Assistant Leader - Ink Portal ministry

Member

Contributor and Webmaster

Web Content Officer

Game Tester

Community Manager

Competitive Intelligence Analyst

Forum Administrator

Administrator, Webmaster, and Community Manager

GameMaster

Research

Bug Tester

Administrator & Webmaster

Administrator & Webmaster

Bug Tester

GameMaster

Lord el' Lei (Lord of the Light)

Level Designer and Game Master

Community Manager

Administrator, Webmaster, and Community Manager

Skills 43

Projects 8

gameshogun Migration to WordPress

jcsesecuneta.com Migration to WordPress platform

Official Swordsman Online Wiki

Philippines Unicode Keyboard Layout (PH-UKL)

Phoenician Unicode Keyboard Layout (PHNX-UKL)

Semantic Web for Hugo

Semantic Web for Hugo Documentation

The Federated Social Network (Fediverse) Historical Timeline